Order processing times and delivery charges
1. Order processing time
An approximate dispatch date, calculated from the time the order is confirmed, is given for each product. For orders containing several products, the longest of these lead times applies. Orders placed after 2.00 pm on a working day are processed from the next working day.
Standard order fulfilment time
24 hours (1 working day)
Out of stock at the distributor
Processing time may be extended – we will notify the customer by email.
Processing days
Monday–Friday (excluding public holidays and statutory days off).
Cutoff times for dispatch
DPD: by 3.00 pm • InPost: by 12.00 noon • Orlen Paczka: by 11.00 am
Information on service interruptions
Provided on the shop’s website or by email.
2. Domestic delivery price list
DPD courier (1–2 working days): up to 30 kg – 17.00 PLN
DPD courier – cash on delivery (1–2 working days): up to 30 kg – 25.00 zł
InPost parcel lockers (1–2 working days): up to 25 kg – 16.99 zł
Orlen Paczka (1–2 working days): up to 25 kg – 15.00 PLN
3. International delivery price list
GLS (EU) (2–5 days): up to 30 kg – 46.00 PLN
GLS (outside the EU) (4–9 days): up to 30 kg – 150.00 zł
DHL Express (Europe) (2–4 days): up to 1 kg – 220.00 PLN; 1–2 kg – 280.00 PLN
DHL Express (Europe outside the EU) (2–4 days): up to 1 kg – 270.00 PLN; 1–2 kg – 360.00 PLN
DHL Express (Africa) (2–4 days): up to 1 kg – 370.00 PLN; 1–2 kg – 460.00 PLN
DHL Express (Asia) (2–4 days): up to 1 kg – 370.00 PLN; 1–2 kg – 460.00 PLN
DHL Express (Central America) (2–4 days): up to 1 kg – 370.00 zł; 1–2 kg – 420.00 zł
DHL Express (North America) (2–4 days): up to 1 kg – 370.00 PLN; 1–2 kg – 420.00 PLN
DHL Express (South America) (2–4 days): up to 1 kg – 370.00 PLN; 1–2 kg – 420.00 PLN
DHL Express (Oceania) (2–4 days): up to 1 kg – 420.00 PLN; 1–2 kg – 460.00 PLN